Privacy.

What this is

WiserFrame is a two-person studio. We collect a small amount of information — only what we need to do the work and stay in touch with you.

What we collect

• Email and name when you contact us at hello@wiserframe.com or book a call. We use these to reply and to coordinate engagements.
• Calendly booking data when you book a call through our Calendly link. Calendly handles this; their privacy policy applies.
• Stripe payment data when you pay for a Diagnostic Working Session. Stripe processes payments; we never see your card details. Their privacy policy applies.
• Project materials you share with us during an engagement — documents, screenshots, access to systems. We treat these as confidential by default.
• Basic site analytics, if any, to understand which pages get read. We don’t use third-party advertising trackers.

What we don’t do

• We don’t sell your data.
• We don’t share project materials outside the engagement, and we sign mutual NDAs by default.
• We don’t add you to a marketing list without explicit opt-in.

Healthcare data

If your engagement involves protected health information (PHI), we’ll execute a Business Associate Agreement before any PHI is shared. By default, design work happens against synthetic or de-identified data.

Your rights

You can ask what we have on you, ask us to correct it, or ask us to delete it. Email hello@wiserframe.com and we’ll respond within two working days. EU residents have full GDPR rights; California residents have CCPA rights; we honor both.

Changes

If we update this policy, we’ll change the “last updated” date above. For material changes that affect existing clients, we’ll email you directly.